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Gerneral
Terms for Apartments in Valencia
CONFIRMING
BOOKING
In order to confirm your
reservations we require a *deposit of 30%. If you use our
online booking service you can choose how you would like to
pay. Via credit card or bank transfer, once we have received
your payment we will confirm your booking by email. The outstanding
payment is to be paid on arrival along with the **refundable
security deposit.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of
unforeseen reasons, not attributable to the company, the company
has the right to substitute the original accommodation by
other with the same or superior characteristics, without
any additional payment.
PRIVACY POLICY
We are committed to protecting your privacy. We do not sell,
trade, or rent your personal information to others. In agreement
of the Organic Law 15/1999 of December 13th on the Protection
of Personal Data ("LOPD"), we inform you that your
personal information will be held within the company’s
database, and used for administrational purposes connected
with our business activities. As a customer you have the right
to access, change, cancel and oppose any of your personal
information.
CANCELLATION
OF THE CONTRACT BY THE CLIENT
Cancelation up to 8 days before date of arrival you will be
charged 20% of the reservation fee.
Cancelation
later than 8 days or in case of no-show, you will be charged
the full reservation fee.
If
the client leaves voluntarily before the end of his stay there
will be no credits
*30%
Deposit is non refundable
** Security deposit is refunded after your departure, following
inspection of the apartment and all is found to be ok.
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